Define Phase
Persona - 1

Problem statement
We believe that having a mobile app for LPOD will help participants book and get more information about the park’s tickets/memberships, check the park’s map for easier navigation and add credit to their Connect Radio Frequency Identification (RFID) wristband.
We will know this to be true by checking the app downloads numbers from the app store, numbers of sales from the app.


Problem statement
Noora seeks a seamless way to connect with friends in LPOD and capture memorable photos. This enhances her social experience and preserves cherished moments.
Solution Statement
We believe that by providing a waterproof phone cover that disables the camera, this will enhance the overall experience for users like Noora at LPOD.
We will know this to be true when we receive positive feedback about the effectiveness of the waterproof phone cover.

Sketches
Our initial step in the design process is to brainstorm and come up with ideas for the app's interface. To achieve this, I start by doing initial sketches, which allows me and my team to experiment with different design concepts and explore various layout options. These sketches help us to visualize the user interface and determine the most effective design for the app.


Journey Map
To visualize the process of our persona, we created a journey map that illustrates the path the user will take to accomplish their goal.
Empathy Map
We also created an Empathy map in order to understand the persona’s feelings and behaviors.
Site Map


