Develop Phase

Paradise Band

The Paradise Band is a new band provided with extra features than the real band.
1- It has Radio Frequency Identification(RFID) so the users can view their location around the map.
2- It's provided with a unique code that can be entered in the application and enter the waterpark as a group.
3- It can Skip Queues by the EZ Pass feature.
4- It can store credit(Money) for cashless payments.

Waterproof phone cover with Camera protection

The waterproof phone cover is designed to provide protection for both the phone and its camera. With this accessory, visitors can safely use their mobile devices while inside the park without having to worry about any potential damage caused by water or other elements. Additionally, the cover ensures that visitors can maintain their privacy while using their phones within the park's premises.

MID-FI Prototype

Design System

Usability Testing

Task 1 - Buy a ticket to LPOD with EZ Pass

5/5 Participants
Completed the task successfully by clicking on the CTA on the homepage.

Task 2 - Register your wristband and your members wristband

4/5 participants

Completed the task successfully by clicking on the CTA on the home page

Insights

1- A participant found that the app lacks feedback when a new member is added.
2- A participant went to the profile page instead of the wristband page.

Task 3 - Add credit to your members wristbands

2/5 participants
Did not complete the task

Insights

1- Participants found the names dropdown confusing.
2- Participants found the textbox confusing as it was not functional.

Task 4 - Find the location of your members in the park

5/5 participants
Completed the task successfully

Iterations

* We had to move the wristband connection area to the top of screen .


* We had to remove the drop down to assigned names and text fields.


The numbers have been substituted with names to enhance ease of locating.

Added a live customer support feature